Terms of Service
These Terms of Service ("Terms") govern your use of snaptoroom.com, app.snaptoroom.com, and the SnaptoRoom design tool (together, the "Service"). By using the Service you agree to these Terms. If you don't agree, don't use the Service.
1. Who we are
SnaptoRoom is a product of Recreative Solutions LLC, a Maryland limited liability company. References to "we," "us," and "our" mean Recreative Solutions LLC. References to "you" and "your" mean the person using the Service. For agreements with a business, "you" includes the business and the person agreeing on its behalf, who represents that they have the authority to bind the business.
2. Eligibility
You must be at least 13 years old to use the Service. If you're between 13 and 18 (or the age of majority where you live), you may use the Service only with the involvement of a parent or legal guardian. The Service is not designed for users under 13.
3. Your account
You're responsible for keeping your credentials secure and for activity that happens under your account. Notify us at hello@snaptoroom.com if you suspect your account is compromised. We may refuse, suspend, or terminate accounts that violate these Terms, that we reasonably believe present a security or fraud risk, or that we're required by law to close.
4. The design tool — what it does
You upload one or more photos of a room. The Service analyzes the room, generates a redesign in a style and budget you choose, and produces a shopping list of recommended products. Many of those products link to third-party retailers; some links are affiliate links (see Section 11). The redesigned image is machine-generated. The shopping list is generated from a product catalog we maintain plus retailer search results. The recommendation is informational, not professional design advice. You decide what to buy.
5. Photos you upload — your representations
When you upload a photo to the Service, you represent and warrant to us that:
- You either took the photo yourself, or you have the necessary rights, licenses, consents, and permissions to upload it and to allow us to process it as described in our Privacy Policy.
- The photo does not infringe any third party's copyright, trademark, privacy, or other right.
- The photo does not depict identifiable people without their consent.
- The photo is not unlawful, obscene, or otherwise prohibited.
If you upload a photo you don't have the right to upload, that's on you, not us. You agree to indemnify us against any claim that arises from a photo you upload (see Section 15).
If we receive a valid copyright takedown request related to a photo or to content we generate from it, we will comply promptly and may add the source URL to a block list.
6. License you grant us
By uploading a photo or other content, you grant Recreative Solutions LLC a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display that content solely for the purpose of operating and improving the Service for you. This license ends when you delete the content or when our retention period ends (see Privacy Policy Section 6).
We do not acquire ownership of your content. We do not train AI models on your content (see Privacy Policy Section 3 for the specific commitment).
7. License we grant you
Subject to these Terms, we grant you a personal, non-transferable, non-exclusive, revocable license to use the Service for your personal or internal business use. The Service, its software, design, content (other than your content), and trademarks are owned by Recreative Solutions LLC or our licensors and are protected by copyright, trademark, and other laws.
You may not:
- Reverse-engineer, decompile, or attempt to extract source code from the Service.
- Scrape the Service or use automated tools to harvest data from it.
- Resell access or use the Service to power a competing product without our written agreement.
- Use the Service to infringe anyone's rights or to break the law.
- Upload malicious code or attempt to break our security.
8. Generated outputs — who owns what
- The redesigned image — you may use it for personal purposes (saving, posting on personal social media, sharing with a designer) without further permission. For commercial use of a generated image, email us first at hello@snaptoroom.com.
- The shopping list — informational only. The underlying product information belongs to the retailers.
- Outputs are not unique. AI-generated outputs may resemble or duplicate outputs generated for other users. We make no claim of exclusivity.
You agree not to misrepresent that AI-generated images are photographs of a real space if doing so would mislead in a context where authenticity matters (e.g., real-estate or rental listings).
9. Subscriptions, payments, and refunds
- Pricing is shown at checkout in U.S. dollars unless otherwise specified.
- Payments are processed by Lemon Squeezy (acting as merchant of record) at launch. You agree to the payment processor's terms when you complete checkout.
- Subscription plans renew automatically until you cancel. You can cancel at any time from your account dashboard or by emailing hello@snaptoroom.com. Cancellation takes effect at the end of the current billing period.
- Refund policy: within 14 days of your initial purchase, you may request a full refund for any reason. Past 14 days, refunds are at our discretion and are typically prorated.
- We may change pricing for future billing periods with at least 14 days' notice.
EU/UK consumers retain any statutory withdrawal rights in addition to the 14-day refund policy.
10. Free tier
The Service offers a free tier. We may rate-limit or change the features of the free tier at any time. The free tier is provided "as is."
11. Affiliate links
Many product recommendations link to third-party retailers and some of those links are affiliate links. If you click an affiliate link and make a qualifying purchase, we may earn a commission at no extra cost to you. See our Affiliate Disclosure for details. Commission rates do not influence our recommendations. Product prices, availability, and shipping at the retailer change without notice; verify on the retailer's site before purchasing.
12. Third-party services
The Service integrates with and links to third-party services (retailers, payment processors, AI providers, email senders). Your use of those third-party services is governed by the third party's terms and privacy policy, not ours. We're not responsible for their actions or content.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING.
We don't guarantee that AI-generated outputs are accurate, complete, free of artifacts, or appropriate for any specific use; that product recommendations will match the room, the style, the budget, or your taste; that the Service will be uninterrupted or error-free; or that product information from retailers (price, availability, dimensions, color) is current at the moment you click through.
Some jurisdictions do not allow the disclaimer of certain warranties. In those jurisdictions, the disclaimer applies only to the maximum extent permitted.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RECREATIVE SOLUTIONS LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, GOODWILL, OR DATA, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).
These limits don't limit liability that can't be limited under applicable law (such as gross negligence, fraud, willful misconduct, or any liability to a consumer that cannot be excluded).
15. Indemnification
You agree to defend, indemnify, and hold harmless Recreative Solutions LLC and its officers, employees, and agents from any claim, damages, loss, or expense (including reasonable attorneys' fees) arising from a photo or other content you uploaded that infringed someone's rights, your violation of these Terms, or your violation of any law or third-party right while using the Service.
16. Termination
You may stop using the Service at any time and may delete your account from your dashboard or by emailing hello@snaptoroom.com. We may suspend or terminate your access if you violate these Terms or if continued service would be unsafe, unlawful, or impractical. Sections 5, 6, 13, 14, 15, 17, and 18 survive termination.
17. Governing law and dispute resolution
These Terms are governed by the laws of the State of Maryland, USA, without regard to conflict-of-laws rules. The state and federal courts located in Maryland have exclusive jurisdiction over disputes arising from or related to these Terms or the Service, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction. If you're a consumer outside the United States, this clause does not deprive you of mandatory consumer protections in your country of residence.
We are not currently invoking mandatory arbitration. If we add an arbitration clause in the future, we'll notify you and give you the right to opt out.
18. General
- Whole agreement. These Terms (together with the Privacy Policy and Affiliate Disclosure) are the entire agreement between you and us about the Service.
- No waiver. Our failure to enforce a provision is not a waiver.
- Severability. If any provision is held unenforceable, the rest stays in effect.
- Assignment. You may not assign these Terms; we may assign them in connection with a sale or reorganization.
- No third-party beneficiaries.
- Notices. We send notices by email or by posting them in the Service. You send notices to hello@snaptoroom.com.
19. Changes to these Terms
We may update these Terms. Material changes will be announced by email and a banner in the Service at least 14 days before they take effect. Your continued use after the effective date is your acceptance of the updated Terms. Past versions are archived; email hello@snaptoroom.com for a copy.
20. Contact
SnaptoRoom
Operated by Recreative Solutions LLC
Email: hello@snaptoroom.com